Terms & Conditions

Effective Date: September 20, 2024
Last Updated: March 5, 2025

Welcome to POS Advisor Direct. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you may not use our services.

These Terms outline the rules and regulations for using our website, products, and services, including payment processing, merchant services, scheduling tools, and related support.

1. Definitions

• “Services” refers to all products, tools, and consulting offered by POS Advisor Direct, including payment processing, scheduling tools, and merchant account setup.
• “User” refers to any individual or business accessing or utilizing our services.

2. Acceptance of Terms

By accessing or using our services, you confirm that:

• You are at least 18 years old or have the legal authority to enter into this agreement.
• You have provided accurate and complete information when signing up for our services.
• You will comply with all applicable laws, including those governing payment processing and data protection.

3. Services Provided

POS Advisor Direct offers:

• Payment processing and merchant account setup
• Scheduling tools and software integration
• Transaction management and reporting

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. User Responsibilities

You agree to:

• Use our services only for lawful purposes.
• Provide accurate and updated information necessary for service delivery.
• Maintain the security of your account credentials and notify us immediately of unauthorized access.
• Comply with all applicable payment industry regulations, including PCI DSS compliance.

5. Payment Terms

• Fees for services will be clearly outlined during the signup process.
• Payments must be made on time to avoid interruptions to your account or services.
• Any disputes over billing must be submitted within 30 days of the charge.

Failure to make payments on time may result in suspension or termination of your account.

6. Data Privacy and Security

We collect and process your information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and storage of your data as outlined therein.

You are responsible for ensuring your customers’ data is collected and processed in compliance with applicable laws, including data protection and privacy laws.

7. Intellectual Property

All content, trademarks, and logos associated with POS Advisor Direct are our intellectual property. Users may not copy, reproduce, or distribute our materials without prior written consent.

8. Communication and A2P Messaging Compliance

1. Consent to Messaging
   By providing your contact information, you consent to receiving communications from us, including:

   • Service notifications and updates
   • Promotional messages about our offerings
   • Transaction-related communications

2. Opt-Out Process

   • To stop receiving promotional texts, reply “STOP” to any text message.
   • To unsubscribe from marketing emails, click the “unsubscribe” link provided in the email.
   • Opting out of promotional messages will not affect service-related notifications necessary for account management.

3. Message Frequency and Costs

   • Message frequency may vary based on service usage or marketing activities.
   • Standard messaging and data rates may apply as determined by your carrier.

4. A2P Compliance

   • POS Advisor Direct complies with applicable regulations for A2P (Application-to-Person) messaging to protect user privacy and security.
   • We do not share or sell your contact information for marketing purposes without your explicit consent.

9. Third-Party Integrations

Our services may integrate with third-party tools, such as payment gateways or scheduling software. POS Advisor Direct is not liable for issues or disputes arising from the use of such third-party tools.

10. Limitation of Liability

To the maximum extent permitted by law, POS Advisor Direct shall not be liable for:

• Loss of revenue, data, or business opportunities
• Indirect, incidental, or consequential damages
• Issues arising from third-party integrations or user misuse of services

Our total liability is limited to the amount paid for the services directly causing the claim.

11. Termination of Services

We reserve the right to suspend or terminate your account for:

• Violations of these Terms or applicable laws
• Non-payment of fees
• Fraudulent or suspicious activity

You may terminate your account at any time by contacting Support@posadvisordirect.com.